What do you need help with?

Place originals face up in the document feeder, or face down on the glass.

Tap Copy on the Home screen.

Choose Auto Color, Full Color, or Black.

Enter the number of sets using the keypad.

Confirm Paper is set to Auto, then press Start.

Open Copy from the Home screen and review the settings before starting.

Choose the color mode and confirm the correct paper tray or Auto Paper setting.

Keep Zoom at 100% for same-size output, or select the reduction or enlargement needed.

Set the original type, duplex, combine, and finishing choices for the job.

Enter the number of copies, review the screen one last time, and press Start.

Load the originals and open Copy.

Tap Duplex/Combine (sometimes shown as 1-Sided > 1-Sided).

Choose 1 > 2 for single-sided originals or 2 > 2 for double-sided originals.

Select the binding direction if the backs appear upside down.

Press Start.

Open Copy and tap Finishing, or use the Staple shortcut when it appears.

Choose Sort for complete sets or Group to separate pages by original.

Select Corner Staple or 2-Position Staple.

Confirm the staple position in the preview.

Press Start.

Load the originals and open Copy.

Tap Duplex/Combine, then choose Combine.

Select 2 in 1 or 4 in 1.

Choose the page order and confirm the preview.

Press Start.

Place 11 × 17 paper in a configured tray or the bypass tray.

Open Copy and tap Paper.

Select the tray showing 11 × 17.

Keep Zoom at 100% for same-size output, or choose Auto Zoom to fit a smaller original.

Press Start.

Load your originals and open Copy.

Tap Zoom. It shows 100.0% when copies will be the same size as the original.

Tap a preset size, such as 64.7%, 77.2%, 78.5%, 121.4%, 129.4%, or 154.5%, or a Zoom Ratio button: 50.0%, 200.0%, or 400.0%.

Need a different size? Tap the % box and type any percentage from 25.0% to 400.0% on the keypad, or use the – and + keys. Press C to go back to 100.0%.

If the edges of your original are getting cut off, tap Minimal. It shrinks the image about 3% and centers it on the page.

Tap OK, then press Start.

Load your originals and open Copy.

Tap Booklet on the bottom row of the copy screen. It shows OFF until you turn it on. On some screens, Booklet is under Function 2.

Turn Booklet on. The copier puts your pages in booklet order.

For a stapled booklet, turn on center stapling. It works on Letter, Legal, or Ledger booklets.

Check the other settings, like Color and No. of Sets.

Press Start.

Load your original and open Copy.

Tap Original Type (first key on the bottom row). The usual setting is Text/Photo Printed.

Pick the choice that best matches your original: Text, Text/Photo Printed, Photo Printed, Text/Photo PhotoPaper, Photo PhotoPaper, Dot Matrix Original, Copied Paper, or Map. Tap Close.

For a special color effect, tap Color and choose 2 Color (Text Priority), 2 Color (Photo Priority), or Single Color. Tap Close.

Press Start.

Open Copy. The row of keys along the bottom is Function 1, the default screen.

Tap Function 2 on the right for more keys, such as Density, Bkgd. Removal, Card Shot, Book Original, and Booklet.

Tap Application to see every extra copy feature, grouped into tabs like Basic, No. of Originals, Quality/Density, Edit Color, Layout, Tailoring, Stamp/Composition, and Other.

For example, No. of Originals has Original Settings, Book Original, Page Separation, Tab Original, Separate Scan, and Auto Rotate. Quality/Density has Bkgd. Removal and Text Enhancement.

Tap a feature, set it, and tap Close.

Press Start.

Load originals and tap Scan/Fax on the Home screen.

Select a saved email address or tap Direct Input to type one.

Choose PDF as the file type and 300 dpi for most office documents.

Add a subject or file name if needed.

Press Start, then verify the scan arrives before leaving the device.

Insert the USB drive into the device USB port.

Tap Save a document to External Memory when prompted.

Load originals and choose PDF and the desired resolution.

Name the file, then press Start.

Wait for completion and use the on-screen eject option before removing the drive.

Open Scan/Fax and tap Address Book.

Use Index, Favorites, or Search to locate the destination.

Tap the destination so a checkmark appears.

Add more recipients only when the document is appropriate for everyone selected.

Set the scan options and press Start.

From the main menu screen, select Address Book.

Select New at the bottom of the address book screen.

Set Address Type to Email.

Enter the name of the person whose email preset you are creating.

Select Favorites if the address should appear on the main screen.

Enter the person’s full email address.

Select Register to save the new email preset.

Place originals face up in the document feeder, or face down on the glass.

On the Home screen, tap Scan to PC. If your screen shows the classic menu, tap Scan/Fax instead.

Pick your saved folder from the address book. Most offices have these set up by an administrator.

No saved folder? Tap + (or Direct Input), choose SMB, then enter the Host Name, File Path, User Name, and Password your administrator gave you, and tap OK.

Check the File Type and Resolution, and change them if needed.

Press Start, then open the folder on your computer to confirm the file arrived.

Load originals and open your scan screen (Scan to Email, Scan to PC, or Scan/Fax), then choose where to send it.

If your pages are printed on both sides, tap Simplex/Duplex and choose 2-Sided.

Tap Resolution: 200 × 200 dpi for everyday documents, 300 × 300 dpi for sharper text, and 400 or 600 dpi only for small print or photos.

Tap File Type and choose PDF for most documents, or Compact PDF when you need a smaller file for email.

For a multi-page document, keep Page Setting on Multi Page so all pages land in one file.

Press Start.

Plug your USB drive into the copier’s USB port. Wait until the copier has fully started first.

On the Home screen, tap USB Mem. Print. If you do not see it, tap the notification icon at the top of the screen and choose Print a document from External Memory.

Tap the file you want. Tap Open to look inside a folder.

Set No. of Sets, Color, Paper, Duplex Settings, and Staple/Punch if needed.

Press Start.

When printing is finished, remove the USB drive.

In your program, click File > Print, choose the copier, then click Properties (or Preferences).

On the Basic tab, set Output Method to Secure Print.

Enter a Document ID and Password you will remember, click OK, then print.

At the copier, open User Box (it may be labeled Box, or be inside Classic Style), then tap System > Secure Print.

Enter the same Document ID and Password and tap OK. If a list of IDs appears, pick yours and then enter the password.

Select your document, tap Print, then press Start.

In your program, click File > Print and make sure the copier is selected.

Click Properties (or Preferences) to open the copier’s settings.

Two-sided: on the Layout tab, set Print Type to 2-Sided. It is often already the default.

Staple: on the Finish tab, check Staple and choose the number and position of staples.

Black and white: on the Quality tab, set Select Color to Gray Scale.

Click OK, then click Print.

In your program, click File > Print, choose the copier, and click Properties. The driver opens on My Tab, which has Copies, Select Color, Print Type, Original Orientation, Paper Size, Paper Tray, Paper Type, Output Method, Staple, and Center Staple and Fold.

To change what’s on My Tab, click Edit My Tab… at the bottom of the window.

In Setting Item List, click the tab that has the feature you want (Basic, Layout, Finish, Cover Mode, Stamp/Composition, Quality, or Other).

Select the feature, then click to the LEFT or to the RIGHT to add it to that column of My Tab.

To tidy up, select an item in the My Tab list and use Up, Down, or Left/Right to move it, or Remove to take off items you don’t use.

Click OK. My Tab now shows your settings every time you print.

Click File > Print > Properties and choose all the settings you want to save, such as tray, paper type, and 2-sided.

Next to Favorite Setting at the top of the window, click Add….

Type a Name for the favorite, for example “Labels.”

Under Restore Items, click Select All so every setting is saved.

In Comment, type any reminder you want, then click OK.

Next time, click the down arrow next to Favorite Setting and choose your favorite. Its name and comments appear, and the settings are applied.

Click File > Print > Properties, then open the Cover Mode tab.

Check Front Cover to add a cover page at the beginning. Set Front Cover Tray to the tray number, or Bypass, that holds the cover paper.

Check Back Cover to add a page at the end, and set Back Cover Tray.

To use different paper or settings on certain pages (tabs, colored paper, 1-sided, stapling), check Per Page Setting and click Edit List….

Carbon Copy prints the same document again from several paper trays. Set it with Carbon Copy Settings….

Transparency Interleave puts a sheet of paper between printed transparencies. Choose the Interleave Tray.

Click OK, then Print.

Click File > Print > Properties, then open the Stamp/Composition tab.

Check Watermark and pick one from the list, such as URGENT, CIRCULAR, WITHDRAW, NO REPRODUCTION, TOP SECRET, CONFIDENTIAL, or DRAFT.

To make your own, click Edit…, then Add. Type a Watermark Name and Watermark Text, set the Font Name, Size, Style, Text Color, and Angle, and click OK.

Check Page Number or Date/Time, and click Edit… under it to change how it looks.

Check Header/Footer to print header or footer information on each page.

Other options: Overlay prints a saved overlay on top of your document, and Copy Security prints a pattern that helps prevent copying.

Click OK, then Print.

Click File > Print > Properties, then open the Quality tab.

Image Quality Setting: pick Document/Photo (the default), Document, Photo, or CAD.

Resolution: keep 600 dpi (the default), or choose 1200 dpi for the best quality.

Image Compression: High Compression (the default) prints faster. Best Quality takes a little longer to print.

Edge Enhancement makes the edges of text and lines stand out: Weak (the default), Medium, or Strong.

Other choices: Toner Save (lighter prints), Glossy Mode, 2 Color, Print with Black (with Gray Scale, keeps colored text from printing too faint), Quality Adjustment (brightness, saturation, contrast), Line Width Adjustment, and Auto Trapping.

Click OK, then Print.

Click File > Print > Properties.

Layout tab: set Print Type to Booklet, 2-Sided, or 1-Sided, and set Binding Position to Auto, Left Bind, Right Bind, or Top Bind.

To put several pages on one sheet (for example 2 in 1), or enlarge one page across several sheets to make a poster, check Combination and click Combination Details….

Other Layout options: Skip Blank Pages, Rotate 180, Chapters (type the pages that must start on the front of a sheet, for example 2,4,6-10), and Image Shift.

Finish tab: check Punch and choose 2-hole or 3-hole and the side; check Center Staple and Fold for booklets; or check Fold and choose Half-Fold or Tri-Fold.

If needed, choose the Output Tray and Page Arrangement (Prioritize Arranging Papers or Prioritize Productivity).

Click OK, then Print.

Place originals face up in the document feeder, or face down on the glass.

On the Home screen, tap Scan to Box. If your screen shows the classic menu, tap User Box instead.

Choose the box to save into. Public boxes are shared; Personal and Group boxes appear only when you are logged in.

On the classic menu, select the box and tap Save.

Check File Name, Simplex/Duplex, Resolution, and Color, and change them if needed.

Press Start.

On the Home screen, tap User Box (it may be labeled Box, or be inside Classic Style).

Choose Public, Personal, or Group, select your box, and tap Open.

If the box has a password, enter it and tap OK.

Select the file and tap Print.

Change print options if needed, and tap No. of Sets to enter the number of copies.

Press Start.

On the Home screen, tap User Box (it may be labeled Box, or be inside Classic Style).

Select your box and tap Open. Enter the box password if asked.

Select the file or files you want to remove. You can select more than one.

Tap Delete.

Check the file details on the confirmation screen, then tap Yes.

Click File > Print, choose the copier, and click Properties.

On My Tab (or the Basic tab), set Output Method to Save in User Box, or Save in User Box/Print to also print a copy now.

Click User Settings….

Under Save in User Box, type a File Name (up to 30 characters) and the User Box Number.

Don’t know the box number? Click Obtain Device Information to list the copier’s boxes with their number, name, and type, then choose one.

Click OK, then OK again, and print. To print it later, see “Print a file from a User Box.”

Load originals and open Scan/Fax.

Select a saved fax destination or tap Direct Input, then Fax.

Enter the full fax number, including any required outside-line prefix.

Review the destination and document settings.

Press Start and wait for the job to be accepted.

Open Job List, then choose Log or Communication List.

Open the Send or Fax history.

Select the fax job and review the result: Complete, Failed, or Retry.

Use Details for the destination, time, and result code.

Print the communication report if a paper confirmation is required.

Sign in at the device using your organization’s normal method.

Tap ID & Print or Secure Print.

Select one or more jobs and review the document names.

Choose Print or Print & Delete.

Sign out before leaving the device.

From the Home screen, tap Counter or Utility.

Open Meter Count or Check Details.

Record Total, Black, and Color counts requested by your service contact.

Use Print List if a paper record is required.

Return to the Home screen when finished.

If a login screen appears, tap User Name and enter your user name, then tap Password and enter your password.

If you see Server Name or Operation Rights, leave the defaults (Operation Rights: User) unless told otherwise.

Tap Login. Your name appears on the screen while you are logged in.

Using a card? Place your ID card on the card reader instead. If asked, enter your password and tap Login.

When you are finished, tap Access to log out, then tap Yes.

If you walk away, the copier logs you out after a short time, but always log out yourself.

A dark screen with a flashing blue light on the Power key means the copier is saving power (Low Power or Sleep mode).

Tap the touch screen to wake it.

Wait a few seconds. Waking from Sleep mode takes a little longer than Low Power mode.

If the Power key light is solid or flashing orange, press the Power key once to turn the copier back on.

Once the Home screen appears, continue your job.

Pull out the tray. Do not touch the clear film inside.

Slide the paper guides to fit the size of paper you are loading.

Load the paper print side up, below the fill-line mark. (Letterhead goes print side down.) Flatten curled paper first.

Close the tray gently and check the paper size shown on the screen.

Bypass tray: open it (pull out the extension for large paper), load paper print side down all the way in, then slide the guide to fit.

If you loaded a different size or type, tap Paper on the Home screen, choose the tray, set Paper Size and Paper Type, then tap OK.

Flatten envelopes to remove air, and press firmly along the flap fold.

Open the bypass tray. Load envelopes flap side up (up to 10), or label sheets print side down (up to 20).

Push them in until the edges touch the back, then slide the guide to fit.

When the screen asks, choose the paper type and size. Or tap Paper on the Home screen and select the bypass tray.

For envelopes, choose the matching envelope size. For labels, choose paper type Thick 1+.

Copy or print, making sure the job uses the bypass tray.

Find the weight on the ream label, in g/m² (grams per square meter). For example, 65 lb Cover is 176 g/m².

Find the matching Paper Type: Plain Paper 60–90, Plain Paper+ 91–105, Thick 1 106–120, Thick 1+ 121–157, Thick 2 158–209, Thick 3 210–256, Thick 4 257–300 g/m².

At the copier: open Copy, tap Paper, select the tray you loaded, and tap Change Tray Setting.

Under Paper Type, choose the type from the chart (176 g/m² and 200 g/m² are both Thick 2), then tap OK.

Printing from a PC: in the print driver, set Paper Tray to the tray you loaded and Paper Type to the same type, for example Thick 2.

Make your copy or print as usual.

Wait for the message telling you to replace toner. Only replace the color shown. Tap Start Guidance to see an animation.

Open the front door of the copier.

Pull out the cartridge for the color shown.

Shake the new cartridge well, about 5 to 10 times.

Slide the new cartridge into the slot with the matching color label until it stops.

Close the front door and check that the message clears.

When the screen says the waste toner box needs replacing, tap Start Guidance and follow the pictures.

Open the front door of the copier.

Press the two blue release buttons and pull out the used waste toner box.

Put the used box in a plastic bag and store it in a box by itself.

Take the new waste toner box out of its packaging and slide it in all the way.

Close the front door and check that the message clears.

Wait for the screen to tell you to replace the staples, and follow the pictures it shows for your finisher.

Open the finisher. Inner finisher: slide it out as shown in picture 1. Floor finisher: open the front door.

Pull out the blue staple cartridge holder.

Squeeze the sides of the empty staple case, lift it out, and snap the new staple case into the holder.

Push the holder back in until it seats, then close the finisher or front door.

Booklet (saddle) staples: pull out the Saddle Stitcher by its green handle and replace Saddle Staple Cartridge 1 or 2 the same way.

Wait for the screen to tell you to empty the hole punch box.

Floor finisher: open the front door. Inner finisher: slide the finisher out and open it as shown in pictures 1 and 2.

Pull out the punch scrap box.

Empty the punchings into a trash can.

Slide the empty box back in all the way.

Close the door, or push the inner finisher back into place.

Read the screen to identify the highlighted door or tray.

Open only the areas shown in the animated guide.

Turn green knobs and move green levers in the indicated direction.

Pull paper slowly with both hands and remove every torn piece.

Close each door firmly and confirm the message clears.

If the screen shows a document feeder jam or Multi-Feed Detection (more than one original fed at once), tap Start Guidance and follow the animated pictures.

Open the document feeder’s top cover as the pictures show, and gently remove the stuck original.

If the pictures show it, lift the feeder and turn the green knob to feed out the paper.

Close everything the guide had you open.

The screen now says “Reset the following number of originals” and shows how many. Reload those originals with no staples or clips attached, then align the guide plate.

Tap Complete. The copier picks up the job where it left off.

Check the size and type requested in the on-screen message.

Confirm the paper in the selected tray matches that request.

Move the tray guides snugly against the paper.

Confirm the paper size and type on screen after closing the tray.

If appropriate, select a different tray and continue the job.

“Toner is low. Replace when indicated.” Nothing to do yet. Just make sure a spare cartridge is ready.

“The Toner Cartridge needs to be replaced” or “Toner is depleted.” Replace the color shown (see “Replace a toner cartridge”).

“Replenish Paper.” or “Load paper into the Bypass Tray.” Add paper of the size shown to the tray shown.

“The part indicated … is open.” Firmly close the door or cover highlighted on the screen, including any finisher door.

“Paper of matching size is not available.” Load the right paper, or choose a different paper size or tray.

“Original left on glass.” Lift the cover and remove your original.

If a message keeps coming back after you fix it, contact your service provider.

Check your spam or junk folder, and search your inbox for the copier’s sender name.

At the copier, tap Job List, then Log. Find your scan and tap Details to see whether it finished and where it went.

Check that the email address is spelled correctly. If you typed it in, try picking it from the address book instead.

If the scan had many pages, color, or high resolution, scan it again using Compact PDF or a lower resolution.

If your copier shows Scan to Me after you log in, send a test to yourself.

Still missing? Give your IT contact the time of the scan and any error shown in the Log.